Business Internet & NBN in Geelong
GravIT helps Geelong businesses get the right connection: business NBN through our Aussie Broadband partnership, or Starlink where the fixed lines at your address don't cut it. We arrange it, supply and install the hardware, and stay on as your support contact afterwards. We won't connect you and forget about you.
It is all the same journey. Only the last stretch changes.
Every nbn connection runs fibre from the exchange towards you. What separates a brilliant connection from a frustrating one is simply how far that fibre gets before something slower finishes the job, and that was decided years ago by whatever was rolled out in your street. With one exception, at the bottom, which refuses to play the game at all.
Copper is the part that ages badly. Its speed falls away with distance, which is why two businesses on the same plan, in the same suburb, can get very different results. Coax and radio are shared instead, so you feel the neighbours at 4pm rather than the distance. Starlink is the odd one out, and deliberately so: it takes no journey through your street, so nothing in the street can hold it back. That is exactly why it rescues addresses the ground options have given up on.
On FTTN or FTTC? You may be able to get full fibre, free.
nbn is replacing the copper. The FTTN programme is in its final stage, with around 3.5 million premises already able to order the upgrade, and roughly 94% of the fixed-line footprint due to reach the top tiers by 2030. There is no charge for the build on a qualifying plan.
FTTC just got easier. From July 2026 nbn relaxed the rules for around 600,000 premises, which no longer need to order a high speed tier to qualify. If you looked into this before and were knocked back, the answer may have changed.
It is a genuinely good deal that plenty of businesses have never been told about. Give us your address and we will check what you are on now, whether an upgrade is available, and whether it is worth taking. There is no charge for looking.
When Starlink is the better option
Satellite has stopped being the last resort. Where the fixed-line options at an address are poor or missing, Starlink is often simply the better connection rather than the consolation prize. It makes sense in three situations:
- The NBN serves your site badly. A long copper run on FTTN, or fixed wireless that slows to a crawl at 4pm.
- There is no usable fixed line at all. Farms, depots, yards and new estates still waiting on a rollout.
- As the backup rather than the main link. A second path that shares no pit, no node and no tower with your primary connection, which is the point of a backup. See backup and disaster recovery for the rest of that picture.
The honest limits: latency is higher than fibre, so where good fixed-line is available we will usually still put that first. The dish also needs a clear view of the sky, and trees, tall neighbours and the wrong roof aspect all matter. We check that before recommending it, not after.
How we supply it
You buy the hardware and the plan from Starlink directly. There is no margin on it and no reason for us to sit in the middle of that. What we do is the part that decides whether it works: tell you honestly whether your site suits it, install it, and put a proper business router and firewall behind it. That advice is worth more than a reseller markup, and it occasionally amounts to “don't, the fibre at this address is fine”.
What we do with it is what we do with any connection: work out whether it genuinely suits the site, get it connected, put a business-grade router and firewall behind it, configure failover if it is the second link, and stay your support contact afterwards. If you are moving your phones onto it, we test voice quality on site first.
When ordinary business internet is not enough
Standard business NBN is a contended service: the capacity to your building is shared with everyone around you, which is why it can feel quick at 7am and tired at 2pm. For most offices that is completely fine, and we will say so rather than upsell you.
Some sites genuinely cannot live with it, and for those there is nbn Enterprise Ethernet, a dedicated fibre service rather than a share of one.
- Symmetric. Upload matches download. A 200Mbps service is 200Mbps both ways, which matters the moment you are pushing data out rather than pulling it in: offsite backups, CAD and video files, a server people connect into, or a room full of concurrent calls.
- Dedicated. The capacity is yours. Performance at 2pm looks like performance at 7am.
- Speeds well past standard NBN, scaling into the gigabit range and beyond as the site needs it.
- Fault-resolution commitments. nbn attaches repair-time targets to the higher speed tiers, measured in hours rather than “we will look into it”. The exact target depends on the tier and the retailer, and we will show you the real number for the service you are actually buying.
The catch is time, not money. Enterprise Ethernet is a build: quoted per address, and typically 40 to 60 business days from order to service. That is two to three months, so it belongs in a plan rather than in a panic. If you are fitting out a new site, this is the first phone call rather than the last. Where the timing does not work we can bridge the gap with an interim connection so you are not sitting dark on move-in day.
Who actually needs it: sites where an outage stops the business rather than annoying it, sites moving large files all day, and sites where a lot of people are on calls at once. If that is not you, standard business NBN with a sensible backup is the better spend, and we would rather tell you that.
Business mobile, on the same bill
We also supply business mobile SIMs on the Optus and Telstra networks, with data sized for how each person actually works, managed alongside your internet connection, and on one bill with one local number for the lot. When your IT provider also runs the SIM, the person who fixes “my email will not sync in the ute” is the same person who can see the plan it happens on.
Mobile data also earns its keep as the failover path for smaller sites: where a fixed-line outage would sting but a dedicated second service is overkill, a 4G/5G backup keeps EFTPOS and email alive until the NBN comes back.
What GravIT does for your business internet
- Plan consultation. The right speed and data for how your team really works, on whichever technology suits the address.
- Connection arranged. Business NBN through our Aussie Broadband partnership, or Starlink where that is the better fit. We handle the order and the carrier.
- Hardware assessed and installed. Business-grade router, firewall and Wi-Fi, tested before deployment.
- Failover designed where an outage would actually cost you: a second, independent path that takes over.
- Ongoing support. One local number when something's slow or down; we chase the carrier so you don't have to.
What's included
- NBN plan consultation
- Aussie Broadband partnership
- Starlink where fixed lines fall short
- Business mobile SIMs
- Router/firewall supply and install
- Failover options for critical sites
- We deal with the carrier for you
Frequently asked questions
Which NBN connection types are available for business?
It depends on your address. Fixed-line options include FTTP (fibre to the premises), FTTC (fibre to the curb), FTTN (fibre to the node), FTTB (fibre to the building) and HFC; fixed wireless covers some outer areas. Above all of those sits Enterprise Ethernet, which is a different class of service rather than a faster tier of the same one. We check what's available at your site and tell you what each option realistically delivers.
Why do you connect through Aussie Broadband?
We partner with Aussie Broadband because they're Australian-based with business-grade support, the same reasons clients choose us. We arrange the connection and deal with the carrier on your behalf when something needs chasing.
Do you just sell the plan and disappear?
No. We won't connect you and forget about you. We assess and install the right hardware, monitor the service if you're a managed client, and remain your single point of contact when the internet misbehaves.
What happens if the NBN goes down?
For businesses that can't wear an outage we design a second path that fails over automatically, and our preference for that is Starlink rather than a 4G or 5G service. The reasoning is simple: mobile backup still depends on local infrastructure, and the tower down the road tends to be having the same bad day your fixed line is. Starlink depends on nothing between you and the sky. If you have power, you have internet. We can put in mobile failover where it genuinely suits a site, but we won't pretend it is independent when it isn't.
What is Enterprise Ethernet, and do we need it?
It is a dedicated symmetric fibre service rather than a share of a contended one: upload matches download, the capacity is yours, and the higher tiers carry fault-resolution targets measured in hours. You need it if an outage stops the business, if you push large files out all day, or if a lot of people are on calls at once. If none of those are true, standard business NBN and a sensible backup is the better spend and we will say so. Worth knowing it is a build: typically 40 to 60 business days from order, so it belongs in a plan rather than a panic.
Can you help choose the right speed tier?
Yes. We look at how many people you have, what you actually do (cloud apps, VoIP, file sizes, backups) and recommend a plan that fits, rather than the most expensive one on the sheet.
Do you do Starlink for business?
Yes. Where the fixed-line options at an address are poor or missing, Starlink is often the better connection rather than the fallback. It also makes a genuinely independent backup, because it shares no pit, node or tower with your primary link. It needs a clear view of the sky, so we check the site suits it before recommending it.
Is Starlink good enough to run a business on?
For most office work, yes. Cloud apps, email, file sync and video meetings all work on it. Latency is higher than fibre, so where good fixed-line is available we will usually still recommend that first. Where it is not, Starlink is a serious connection rather than a compromise. If you are moving your phones onto it we would test voice quality at your site first.
Business internet that keeps up
Tell us your address and how you work, and we'll tell you what's actually available there, fixed line or satellite, and what it should cost.