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Web Services

Hosting, websites and everything around your domain.

Australian hosting in a Melbourne data centre, plus design, maintenance, domains, certificates and SEO, all from the same Geelong owned and operated team that looks after your IT.

How it fits together

The website is not a separate country

For most businesses the website lives in a different world from the rest of the IT. A designer built it, somebody else hosts it, the domain is in an account nobody can find, and the certificate is renewed by whoever remembers. It works fine until the day it does not, and then it takes three phone calls to establish whose problem it is.

The useful thing about the list above is not any single item on it. It is that they are all the same phone number, and that number is the one you already ring about the office computers. The site, the server under it, the domain pointing at it, the certificate securing it, and the mail records that decide whether your invoices land: one team, holding all of it.

Which matters more often than people expect

The email problems that take longest to solve are usually DNS problems, and DNS lives with the domain, which lives with the website. When the same team runs your Microsoft 365 and your domain, that is a ten-minute fix rather than a week of being told to talk to the other supplier.

It cuts the other way too. If your site is hosted somewhere that suits you and the designer is doing good work, we will say so. Moving hosting for the sake of moving hosting helps nobody.

FAQ

Frequently asked questions

Can you host a website you did not build?

Yes, and most of the sites on our servers are ones we did not build. Moving a site is routine work. We copy it, test it on our infrastructure before anything changes, then switch the DNS at a quiet time. Done properly nobody visiting the site notices it happened.

Do we own the site and the domain, or do you?

You do, both, without qualification. The domain sits in an account in your name that you can log into, and if you ever leave we hand it over rather than making you prove ownership to somebody. We have watched too many businesses discover their previous provider registered the domain in their own name.

What happens if the site goes down?

Monitoring runs continuously and alerts us, so we usually know before you do. A technician picks it up during business hours, that is Monday to Friday, 9:00am to 5:30pm, and we would rather state that plainly than imply someone is watching a screen at 3am. WordPress maintenance is where rapid response for offline sites lives.

Do you build online stores?

Yes. WordPress with WooCommerce, or Shopify, depending on what you are selling and how you want to run it. Stores need more grunt than a brochure site, so they sit on their own hosting plans rather than the standard ones.

Our designer built the site. Can they keep working on it?

Of course. We host plenty of sites that someone else designs and maintains, and we work alongside their designer rather than around them. If you are the designer, that is what white-label hosting is for.

Where is the hosting, actually?

On GravIT-owned hardware in a Melbourne data centre. Not resold space on somebody else’s platform, and not offshore, so your data stays in Australia and when something needs doing at the server, it is our equipment and our decision.

For a site that is slow, stuck or hosted somewhere unhelpful

Tell us the address and what is going wrong. We will look at it and tell you plainly whether it is worth moving.