Website Terms of Use

Last updated 3 September 2026.

1. Website Terms of Use

GravIT Pty Ltd as trustee for the GravIT Unit Trust (ABN 81 406 393 130) (“GravIT”, “we”, “us”) owns and operates this website (Website). Access to and use of the Website and the products and services available through it (Services) is subject to the following terms and conditions (Terms of Use). By browsing, accessing or using the Website or the Services, you agree to, and to be legally bound by, all of the Terms of Use as updated from time to time. You should check this page regularly, noting the “Last updated” date at the top, to take notice of any changes we may have made. The Terms of Use and any related dealings are governed by the laws of the State of Victoria, Australia.

2. Amendments to the Terms of Use

GravIT may update, change or amend these Terms of Use from time to time (Amendments). Amendments become effective immediately upon publication on the Website. By continuing to use the Website after an Amendment is published, you acknowledge and agree that you will be bound by the updated Terms of Use.

3. Access to the Website

Access to the Website is permitted on a temporary basis, and GravIT reserves the right to withdraw or amend access to the Website and the Services without notice. If, for any reason, the Website or any part of it is unavailable for any period of time, GravIT accepts no liability for that restricted access.

4. Content of the Website

Subject to clauses 5 and 13, all text, graphics, user interfaces, visual interfaces, photographs, logos, sounds, music, artwork and computer code contained in or on the Website (collectively the Content), including the images, design, structure, selection, coordination, expression, “look and feel” and arrangement of that Content, is owned or controlled by, or licensed to, GravIT and not by you.

5. Linked sites

The Website may contain links to third-party websites (Linked Sites) that are not operated by GravIT. GravIT has no control over Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from their use. Use of a Linked Site is governed by the separate terms of use applicable to that site, and you release GravIT from all claims you may have in connection with your use of Linked Sites.

6. Privacy

GravIT’s Privacy Policy sets out how your information is collected and used. By using the Website you consent to the Privacy Policy and the processes it describes, and you warrant that all information you provide is accurate. If you choose to give us your email address or phone number you may opt in to news, promotions, reminders and similar electronic communications; GravIT may also communicate with you electronically as described in the Privacy Policy. You may opt out of promotional communications at any time. Use of certain functional aspects of the Services may imply your consent to receive related service communications.

Use of the Website constitutes your acknowledgement that internet transmissions are never entirely private or secure. Information or messages you send may be intercepted and read by others, even where a particular transmission is encrypted.

7. Prohibitions

In connection with the Website and the Services, you must not:

1. misuse the Website;
2. commit a criminal offence, whether yourself or by encouraging another person to do so;
3. transmit or distribute any virus, trojan, worm, logic bomb or other malicious or technologically harmful material;
4. use any deep-link, page-scrape, robot, spider or other automated system or software to access, extract, copy, acquire or monitor any part of the Website or its Content, or reproduce or circumvent the navigational structure or presentation of the Website, or obtain or attempt to obtain any materials, documents or information by means not purposely made available through the Website;
5. hack into, interfere with or disrupt the Website, its servers, the Services or their data;
6. probe, scan or otherwise test the vulnerability of the Website or any connected network;
7. infringe any person’s proprietary rights;
8. send unsolicited advertising or promotional material;
9. seek to obtain, whether by reverse look-up, trace or tracking of data, any information (including personal identification information) other than your own information provided to the Website;
10. take any action that imposes an unreasonable or disproportionately large load on our infrastructure, as determined reasonably by GravIT; or
11. copy or otherwise reproduce Content from the Website, including by modification or derivative works, distribution or public display, without GravIT’s prior written permission.

8. Rights of GravIT

If GravIT considers that you, or any other user, have failed to comply with any obligation under these Terms of Use or any other GravIT policy, GravIT may, without limiting its other remedies:

1. suspend, terminate or otherwise limit access to the Website and/or the Services;
2. modify, delay, remove or delete any hosted or displayed content;
3. take technical and legal steps to prevent problematic users (any person who breaches a prohibition in clause 7) from accessing the Website; and
4. where applicable, and in GravIT’s absolute discretion, terminate the accounts of users who infringe intellectual property rights or third-party rights, or who otherwise breach these Terms of Use.

9. Intellectual property, software and content

All intellectual property rights in the software and content made available on the Website (including pictures, copyright works and trade marks) are the property of GravIT or its licensors. You may not reproduce, transmit, publish, manipulate, adapt, sell, distribute, communicate or otherwise use the content that appears on the Website except as permitted by statute or with the prior written consent of GravIT, which may be given or withheld at GravIT’s absolute discretion.

10. Enforcement

1. GravIT takes the protection of its intellectual property and all rights attached to it (Intellectual Property Rights) very seriously.
2. GravIT may take action against you if you breach these Terms of Use, including issuing legal proceedings for the recovery of unpaid licence fees, compensation for loss suffered by GravIT, an account of profits, and an injunction to stop the unlawful conduct. You may also be ordered to pay GravIT’s legal costs.
3. If you become aware of any conduct that infringes or is likely to infringe GravIT’s Intellectual Property Rights, please report it by email to support@gravit.com.au or by post to GravIT, 95 Mornington Street, North Geelong VIC 3215.

11. Limitation of liability

1. You acknowledge and agree that:
   1. GravIT does not represent or promise that the Website or the Services will be error-free or uninterrupted, that defects will be corrected, or that your use of the Website will produce specific results;
   2. the Website, the Content and the Services are provided on an “as is” and “as available” basis;
   3. GravIT cannot ensure that files or other data you download from the Website will be free of viruses, contamination or destructive features; and
   4. you assume total responsibility for your use of the Website and the Services.
2. Subject to clause 11(c), and except as expressly provided to the contrary in these Terms of Use, all guarantees, terms, conditions, warranties, undertakings, inducements and representations, whether express or implied, statutory or otherwise, relating to the Terms of Use are excluded to the maximum extent permitted by law.
3. Nothing in these Terms of Use excludes, restricts or modifies any right or remedy, or any guarantee, term, condition, warranty, undertaking, inducement or representation, implied or imposed by legislation (including the Australian Consumer Law) that cannot lawfully be excluded or limited.
4. To the maximum extent permitted by law, GravIT will not be liable for any damages whatsoever, including direct, indirect, special, consequential, punitive, exemplary or incidental damages, damages relating to corruption of data, or damages for loss of profits, data, revenue, goodwill or other intangibles, damage to goodwill or reputation, or the cost of procuring substitute goods and services, arising out of or related to the use of the Website or the Services, or failures of the Website or Linked Sites, whether or not such damages were foreseeable and whether they arise in contract, tort, equity, restitution, by statute, at common law or otherwise.

12. Linking to this Website

You may link to the Website provided you do so in a way that is fair and legal and does not damage GravIT’s reputation or take advantage of it. In linking to the Website, you must not:

1. establish a link from a website you do not own;
2. frame the Website on any other site; or
3. misrepresent the Website or the Services as your own.

GravIT reserves the right to withdraw linking permission at its absolute discretion and without notice.

13. Intellectual property of third parties

All names, images, logos and similar material of other persons and third parties, including services and locations, appearing on the Website are not associated, linked or affiliated with GravIT unless expressly stated. All trade marks and names that feature on the Website are owned by their respective owners. GravIT does not endorse or assert a connection with any product or service described or identified by a third-party trade mark or brand name.

14. Indemnity

You agree to indemnify, and keep indemnified, GravIT and its directors, officers, employees, consultants, agents and affiliates against any and all third-party claims, liability, demands, proceedings, damages and costs (including legal fees), known or unknown, arising from your use of the Website and/or the Services or your breach of these Terms of Use.

15. Variation to the Services

GravIT has the right, in its absolute discretion, at any time and without notice, to amend, remove or vary the Services described on any part of the Website.

16. Invalidity

If any part of these Terms of Use is unenforceable, all other clauses and parts remain unaffected and in full force. As far as possible, where a clause or part of a clause can be severed to render the remainder valid, it is to be interpreted accordingly. Otherwise, the clause is to be read down so that it most closely resembles its original meaning as far as the law permits.

17. Complaints

GravIT operates a complaints-handling procedure to resolve disputes as they arise. If you have a complaint or comment, contact us by email at support@gravit.com.au, by phone on 03 5280 8088, or by post to GravIT, 95 Mornington Street, North Geelong VIC 3215. Complaints about the handling of personal information are dealt with under our Privacy Policy.

18. Dispute resolution

The parties agree to negotiate in good faith to resolve any dispute that arises under these Terms of Use. Disputes should, in the first instance, be lodged as set out in clause 17.

19. Miscellaneous

These Terms of Use constitute the entire agreement between you and GravIT regarding the use of the Website, and no conduct by or between you and GravIT modifies them unless expressly agreed in writing. Any other agreement or understanding, whether verbal or written, between you and GravIT regarding the Website and its use is superseded by these Terms of Use. Any failure by GravIT to enforce these Terms of Use does not waive its right to enforce them.

20. Our services

The Services GravIT supplies to you (managed IT support, security, hosting, domains, projects and the like) are governed by the services agreement you sign with us, or by the terms presented when you order through our customer portal, and not by these Terms of Use. Where those terms conflict with this page, those terms prevail. Quotes, invoicing and payment terms are set out in that agreement or on the quote and invoice. Some Services incorporate third-party products (for example Microsoft 365 licences and domain registrations) that also carry their vendors’ terms.