Hosting for Web Designers & Agencies
If you build websites for a living, you need hosting that makes you look good and never makes you the middleman in someone else's outage. GravIT hosts sites for web designers and agencies across Australia on our own infrastructure in a Melbourne data centre, under your brand, with a real person in Geelong to ring when something breaks.
You do the design. We do the part you did not sign up for.
Most people who build websites for a living are very good at building websites, and then find half the week going on things that are nothing to do with design: a mailbox that will not connect on somebody’s phone, a certificate that lapsed, a migration nobody wanted to run on a Sunday. This is a straightforward split of who handles what. Your clients only ever deal with you.
You
- The design and the build
- The client relationship, start to finish
- Your plan names, your pricing, your margin
- Your brand on everything the client sees
- The decision about how much of the rest you hand over
Us
- Email support for your clients. The mailbox that will not set up on a new phone, the message that bounced, the alias somebody needs today. Under your name
- The servers, the backups and the monitoring
- Certificates and DNS, including the renewals nobody remembers
- Moving a portfolio across, in batches, on our time
- WordPress updates and monitoring, if you would rather not run them
Take as much or as little of the right-hand column as suits you. Plenty of designers keep the WordPress work and hand over everything else; plenty hand over the lot. The one thing that does not change is that your client never finds out we exist.
The difference is how many people are between you and the server
A client’s site is down and they have rung you, because as far as they are concerned it is your site. What happens next is the whole argument for where you host.
- Your client rings you
- You open a chat window
- First-line support asks you to clear your cache
- Escalated, and you explain it again
- Someone with server access, in another timezone
Meanwhile your client is ringing you rather than them, and you have nothing to tell them, because none of it is in your hands.
- Your client rings you
- You ring Geelong on 03 5280 8088
- A technician who can log into the machine it is running on
We own the infrastructure rather than reselling somebody else’s, so “we have raised it with the provider” is not an answer we have to give you.
Who reseller hosting suits
Freelancers with a handful of client sites through to agencies running dozens. If you are currently reselling a big overseas host and spending your afternoons in their chat widget, this is the alternative.
Everything sits on GravIT-owned infrastructure in a Melbourne data centre, never over-provisioned (so one busy neighbour does not slow your client’s site), with cPanel access for you and, if you want it, for them.
What's included
- White-label plans under your brand
- Melbourne data centre, SSD storage
- LiteSpeed servers with LSCache for WordPress
- cPanel access for you and your clients
- Client email support under your name
- Portfolio migration handled
- Resellable WordPress maintenance
Frequently asked questions
Can I set my own pricing?
Yes. You buy the hosting from us and sell it however suits your business.
Will my clients know it's GravIT?
Not unless you tell them. That's the point of white-label. Your clients see your plans and your brand.
What happens if a client site goes down after hours?
You ring us. Because we own the servers rather than reselling someone else's cloud, we can actually do something about it rather than opening a ticket with a provider in another timezone and waiting.
Can you migrate a whole portfolio across?
Yes, and it's our problem rather than your weekend. We move sites in batches so nothing lands on you.
Do you offer WordPress maintenance we can resell?
Yes. Updates and monitoring under your banner if you would rather not run them yourself. See WordPress maintenance.
Stop being the middleman
Tell us how many sites you look after and we'll sort out what it would look like.