Areas We Service
GravIT is Geelong owned and operated, and our map now runs from the Surf Coast to Wangaratta and across Bass Strait to Hobart, with technicians living in Melbourne, Hobart and Wangaratta. Same team, same support desk, same fixed-price contracts, wherever you are.
Geelong is home. It isn’t the whole map.
Our office is at 95 Mornington Street, North Geelong, and most of our clients are within half an hour of it. But we have technicians living in Melbourne, Hobart and Wangaratta, and clients in all of them, so “are you near us?” is usually a shorter conversation than people expect.
Geelong
North Geelong and every suburb around it: the CBD, Newtown, Highton, Belmont, Grovedale, Waurn Ponds and Corio. Same-day on site.
The Bellarine
Leopold, Drysdale, Ocean Grove, Barwon Heads, Portarlington. A short run from the office, same day where it matters.
Surf Coast
Torquay, Jan Juc, Anglesea and along the coast. Close enough that on-site is routine rather than an event.
Winchelsea
Half an hour down the highway, and on the way to everywhere else in the Western District.
Colac
About an hour west. We drive out regularly, and plan on-site work around your day rather than ours.
Ballarat
An hour and ten north, and a run we already make. A growing part of what we do.
Melbourne
On the ground in Melbourne, with clients we already look after right across the city. More on Melbourne.
Wangaratta
On the ground in Wangaratta and across the north-east, with the full Geelong team behind it.
Hobart
Local cover across the Hobart area, with the full mainland team behind it. More on Tasmania.
Frequently asked questions
Which areas does GravIT cover?
Geelong and its suburbs, the Bellarine, the Surf Coast, Winchelsea, Colac and Ballarat from our North Geelong office, plus Melbourne, Hobart and Wangaratta, where GravIT technicians live and work locally. If your address is not on the list, ring and ask; the answer is more often yes than people expect.
Can you look after a business outside Geelong properly?
Yes, and most of the reason is that the large majority of IT support has never needed anyone in the room. Patching, monitoring, mailboxes, new starters, permissions and backups are all handled remotely, usually the moment you ring. On-site is for hardware, cabling, network gear and office moves, and in Melbourne, Hobart and Wangaratta that is a technician who already lives near you.
Do you charge call-out fees?
Support contracts are fixed-price with no hidden call-out fees. Where an area involves real travel we are upfront about what that means before you sign, not afterwards.
Is our data stored in Australia?
Yes. Hosting runs on GravIT-owned infrastructure in a Melbourne data centre, so your data stays in Australia wherever your business is.
Wherever you are, start with a conversation
Tell us where you are and what is frustrating you about your current setup. We will tell you plainly what we can do from where we are.